Reception / Office Administrator - Service Department

Randstad is excited to be supporting our valued business partner, an international leader in the commercial vehicle dealership sector, to source a friendly and organised Receptionist / Office Administrator for their high-performing Service Department in Darra.

About the Company & Culture

Operating as part of a global dealership network, this business brings world-class industry backing to the local market. Built on core values of speed, value, and trust, they foster a collaborative environment where everyone plays a part in the workshop's success. Working out of a modern office, you will join a supportive team that values open communication and ongoing training.

About the Role

Positioned at the front desk of a busy vehicle servicing office, you will be the welcoming face and voice for clients, drivers, and field staff. This is a full-time temp-to-perm role with an immediate start, offering a clear pathway into a permanent position.

If you want to build a career, there are real opportunities to learn on the job and step up into specialised roles down the line, such as Service Advisor, Warranty Administrator, or Workshop Coordinator.

Key Responsibilities

• Front Desk: Greet clients, drivers, and contractors, handle vehicle drop-offs, and manage key check-ins.

• Service Admin: Open repair orders, log job details, update client files, and help prepare final invoices.

• Customer Communication: Answer phone inquiries, take clear messages, and keep fleet managers updated on their vehicle's status.

• Workshop Support: Work closely with service advisors, workshop managers, and parts staff to keep job information moving smoothly.

• General Office Tasks: Keep reception looking presentable, handle incoming mail and deliveries, and assist with day-to-day paperwork.

Skills & Experience

• Background: Experience in a heavy vehicle, automotive, transport, or dealership environment is highly desirable.

• Communication: Clear, friendly phone manner and strong customer service skills.

• Tech Skills: Good computer skills (MS Office) and the confidence to learn dealership booking software.

• Organisation: Ability to prioritise tasks, stay calm under pressure, and manage a fast-paced front desk.

What’s on Offer

• Pay Rate: $38.89 – $44.00/hr + super (temp), target salary of $65K – $75K + super once permanent.

• Work Schedule: 8:00am – 4:30pm, Monday to Friday.

• Location & Perks: Convenient Darra site with on-site parking, close to main highways and a modern workspace

• Career Growth: Real pathways to move into specialised service, warranty, or parts roles.

To Apply

If you are an organised receptionist or administrator looking for a steady role with great growth potential - click APPLY NOW!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.